Terms of service

Terms of Service

Welcome to Zanivah Intimate Lingeriewear. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing our website and purchasing our products, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund & Return Policy.

If you do not agree with these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to make a purchase from our website.

3. Products

We strive to display our products, colors, and descriptions as accurately as possible.

However, slight variations in color, design, fabric, or packaging may occur due to photography, screen settings, or manufacturing updates.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

We reserve the right to modify or discontinue any product at any time.

5. Orders

We reserve the right to:

  • Accept or reject any order
  • Cancel orders suspected of fraud or unauthorized activity
  • Limit quantities purchased per customer
  • Request additional verification before processing an order

If your order is cancelled after payment, the full amount will be refunded.

6. Payment

We accept secure online payments through authorized payment gateways as well as Cash on Delivery (where available).

Your payment information is processed securely by our payment partners. We do not store your debit or credit card information.

7. Shipping

We offer delivery across India.

Estimated delivery times are provided for convenience and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping delays do not automatically qualify for refunds or cancellations.

8. Returns & Refunds

Please refer to our Refund & Return Policy for complete details.

Due to hygiene reasons, lingerie and intimate wear are generally non-returnable and non-exchangeable, except in cases of:

  • Damaged items
  • Incorrect products received
  • Manufacturing defects

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Videos

is the property of Zanivah Intimate Lingeriewear and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, damage, or interfere with the website
  • Submit false or misleading information
  • Misuse promotional offers or discounts

Violation of these terms may result in termination of access to our website.

11. Limitation of Liability

To the maximum extent permitted by law, Zanivah Intimate Lingeriewear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

Continued use of the website after changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Zanivah Intimate Lingeriewear

Email: samayatrivedi133@outlook.com

We aim to respond to all inquiries within 24–48 business hours.