Privacy policy

Privacy Policy

At Zanivah Intimate Lingeriewear ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely through our payment providers; we do not store your card details)
  • Order History
  • IP Address
  • Device Information
  • Browser Type
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails or offers (only if you choose to receive them)

3. Payment Security

Your payments are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI, or banking details on our servers.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers such as:

  • Shipping & courier partners
  • Payment gateway providers
  • Marketing and analytics services
  • Legal authorities when required by law

These partners are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Delete your personal information (subject to legal obligations)
  • Opt out of promotional communications at any time

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our products are intended for individuals who are legally eligible to purchase them.

We do not knowingly collect personal information from children under the age of 18.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Zanivah Intimate Lingeriewear

Email: samayatrivedi133@outlook.com

We aim to respond to all privacy-related inquiries within 24–48 business hours.